Subprocessors
Last updated: August 4, 2026.
Running DoorPrep means a few other companies handle some of your data. This page names every one of them, what reaches them, and why. It is the detail behind section 3 of our Privacy Policy.
Always
| Who | What they get | Why |
|---|---|---|
| Render United States |
Everything. The application and its database run there. | Hosting and the managed database, with daily backups. |
| Resend United States |
The address a message goes to, and its contents — which for an invoice or a quote includes your customer’s name, the order number, the amount and a link to the document. | Sending email: invoices, quotes, password resets, billing notices. |
Only if you use that part of DoorPrep
| Who | What they get | Why |
|---|---|---|
| Stripe United States |
Your billing name, email and payment details. Card numbers go to Stripe directly and never reach us. | Taking subscription payments. Only if you subscribe. |
| Google Cloud Vision United States |
The photograph of the label you scan. A label usually carries a customer name, an order number and often a delivery address. | Reading stickers on the Decode screen. Only when you scan one; typing an order in by hand sends nothing. |
| Your own online store where you host it |
Nothing. DoorPrep reads your public product list; it sends no data the other way. | Pulling your catalogue names and prices. Only if you sync it. |
Changes
If we add a subprocessor that handles your data, we will update this page and say so by email or in the app before it starts. If that is a problem for you, it is a fair reason to cancel and we will not argue about it.
Questions: privacy@doorprep.com.