Terms of Service

Effective date: August 1, 2026. Owner/operator: Andrii Ozarchuk (“DoorPrep”, “we”, “us”).

1. The service

DoorPrep is a hosted software service (SaaS) for door-shop production, materials, quoting, and invoicing. The service is intended for business use only and is not offered to consumers for personal, family, or household purposes. We grant you a limited, non-exclusive, non-transferable right to access and use the service under these Terms and your subscription plan. We may update features over time.

2. Accounts & access

You are responsible for your account, your users’ actions, and keeping credentials secure. You must provide accurate information and use the service only for lawful business purposes.

3. Fees & automatic renewal

Paid plans are billed in advance (monthly or annually) and renew automatically at the then-current rate until cancelled. By subscribing, you authorize us to charge your payment method on each renewal date. You may cancel at any time through your account settings or by emailing hello@doorprep.com; cancellation is effective at the end of the current billing period, and cancelling online is as simple as subscribing. For annual plans, we will send a reminder before renewal. Fees are non-refundable except where required by law. We may change pricing with reasonable notice, effective on your next renewal.

4. Your data

You own the data you enter (orders, customers, materials, etc.). You grant us a limited right to host and process it solely to provide the service. You can export your data (e.g. CSV) at any time while your subscription is active, and for 30 days after termination upon request. After that window, we may delete your data as described in Section 8. See our Privacy Policy.

5. Intellectual property

The DoorPrep software, source code, design, logic (including stage rules, bill-of-materials methods, and pricing methods), name, and logo are our exclusive property and are protected by copyright and trade-secret law. Access to the hosted service grants you no right to the software or its code. You may not copy, reverse engineer, resell, or create derivative works.

6. Acceptable use

Do not misuse the service: no unlawful use, no attempts to breach security, no reselling access without our written agreement, no scraping or copying the software.

7. Disclaimers & limitation of liability

WE AIM FOR HIGH AVAILABILITY, BUT THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR LOSS OF PROFITS, REVENUE, OR DATA, AND OUR TOTAL LIABILITY IS LIMITED TO THE FEES YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE.

Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for fraud, willful misconduct, gross negligence, or violation of law.

8. Termination

You may cancel at any time. We may suspend or terminate your access for non-payment or material breach; for breaches capable of cure, we will give you notice and 10 days to cure before termination. On termination, access ends; you may request a data export within 30 days, after which data may be deleted following a retention window of up to 60 days.

9. Indemnification

You will indemnify and hold us harmless from third-party claims arising out of your data, your customers’ information you enter into the service, or your use of the service in violation of these Terms or applicable law.

10. Governing law & disputes

These Terms are governed by the laws of the State of California, without regard to conflict-of-laws rules. Any dispute will be resolved exclusively in the state or federal courts located in Sacramento County, California, and both parties consent to their jurisdiction.

11. General

If any provision of these Terms is found unenforceable, the rest remains in effect. These Terms and the Privacy Policy are the entire agreement between us regarding the service. You may not assign these Terms without our written consent; we may assign them in connection with a merger, sale, or reorganization. Neither party is liable for delays caused by events beyond its reasonable control (force majeure).

12. Changes & contact

We may update these Terms. We will notify you of material changes by email or in-app notice at least 14 days before they take effect; your continued use of the service after that date constitutes acceptance. Questions: hello@doorprep.com.